About Me

What’s My Story?

With a degree in food science from Framingham State University, I eventually became a quality control manager for a New England dairy company. As I raised my family and cared for my disabled mom, I worked as a consultant in the food industry. Then I became the grant writer for our school department’s arts enrichments programs, and volunteered in a variety of capacities at a start-up non-profit organization. From there I moved on to start a number of home-based businesses, which made it clear that I could benefit from collaborating with other entrepreneurial women, to create a support system to help each other succeed.

In 2004, I started consistently brainstorming with local businesswomen. So I created the Women’s Business Network of Southeastern Mass. I have had the honor of leading this organization for the past 11 years and look forward to the next 10 years. Through this group, I became enamored with the emerging world of social media and inbound marketing. In 2009, I launched in to Susan Finn Online. 24-7.

“Susan is a great team player that worked well with all of our staff to keep our social media fresh and compelling. She is constantly networking, attending workshops, watching webinars to stay fresh in her field.”

Cheryl OpperFounder & Executive Director of School on Wheels of Massachusetts

Something You Must Know:

I eat, sleep, and drink online marketing. It’s empowering for me to be able to empower you, by teaching you in a simple and clear way how to enhance your online presence. Using your company’s ‘voice’ and values, we will address some social media challenges like:

  • Which are the best social media platforms for your organization?
  • Is your website attracting new business ?
  • How will  you use email marketing effectively?
  • What can you do to make your social media platform stand out?

I Will Ask:

  • What is it about social media confuses you?
  • Why are you overwhelmed by it?
  • How much time do you have realistically to devote to it?

Then I Will:

  • Teach you as much as you can handle, and help you implement these things.
  • If necessary, I will communicate your visual needs to your graphic designer.
  • Use my curiosity and experience to keep your programs updated, filling the gaps in your online marketing.

Think of me as your technology practitioner – tell me what ails you and I will make it better. We will not only deal with and resolve your nagging social media issues, I will offer great solutions to establish and grow your online presence.

Our goal will be to foster consistent connection with your current customers, to find more customers for your business.

I will work with you to develop your brand and online presence, and develop customized strategies to maintain that as social media evolves.

Susan keeps us informed about the progress of our campaigns and has a unique ability to explain complicated ideas in simpler terms to help us fully understand the results that we are viewing. Susan would be a valuable addition to any small business that aims to build their online presence. Oh, and she is a lot of fun to work with.”

Mickey and Brian DohertyOwners of B&M Catering

I want you to enjoy and appreciate online marketing as much as I do. I provide transparency in everything I do for you – you ‘ll know how I spend each minute of my time on your behalf. I’ll explain exactly what benefit you can expect to get out of my work.

I have spent hundreds of hours taking webinars, and attending local workshops and national inbound marketing conferences with some of the industry’s leading experts. And I continue to meet with women’s professional organizations to learn as much as there is about developing a strong online presence.

Here’s What I Can Share With You:

Facebook, LinkedIn, YouTube, Twitter, Instagram, Google +, Pinterest, Content curation, Inbound marketing, CRM, Adobe, E-newsletters, Local Search Engine Optimization, Google AdWords, Website Maintenance (Web Expressions, Hubspot, Network Solutions, Website Tonight, Joomla, Drupal, and WordPress), Blogging, Social Media Networking, and Promotional Event Implementation.

I enjoy everything there is when it comes to marketing and customer engagement.

Get started by calling me at 508-400-2097 today.

Oh – One more thing you should know – I am somewhat obsessed with my black German Shepherd dog, Kenai.