Do I Have to “Brand” My Email Address?
Well, technically, no – you don’t HAVE to have an email address which includes your domain, BUT – it is really a good idea to use one.
Think about it – If you were interested in hiring an attorney and you were given a choice between firstname.lastname@example.org or email@example.com – – which would you be drawn to contact first? Most consumers would say that a company branded email gives the appearance of being more credible than one using a free email account.
I think that it’s really more than simply email address. In my opinion, it is part and parcel of building credibility and branding, helping to create the impression your business intends to promote to the outside world. In today’s super-competitive marketplace, branding gives you that leg-up to help your small business stand out from others.