Posts

trustIt’s so exciting to find an online resource where I can just keep learning more and more each time I visit their website.  It’s funny, I follow the Social Media Examiner with Michael Stelzner.  It’s a great website/blog/resource for folks in business, but at first, I wasn’t sure that I would be able to  take the site seriously.  It has a cutesy cartoon safari-guy logo, lots of info-graphics and just a bunch of busy-ness happening on the site.  But all of that aside, it really does have content that I find I am consistently referring to.

Today, I stumbled upon the entry entitled, “Establishing Trust: How to Build Relationships with Social Media“.  This is a very comprehensive entry on just that – establishing trust with in your cyber-reach.

Topics include:

  • How social media has changed over time
  • Good email marketing vs bad email marketing
  • It’s not the platforms that fail, it’s the community – and thus, how to make your social media audiences count
  • How to establish your cyber-reach
  • How to gain trust online –  That’s the nugget I liked the most.  They say that the formula for gaining trust is:
    • Be helpful
    • Do something for the other person
    • Ask for nothing in return
Michael Stelzner’s conversation with the ever-compelling Chris Brogan is very informative and easy to listen to.   I guess that’s the point of it all, isn’t it.

To learn more, visit the Social Media Examiner Website, and by all means, check out Chris Brogan’s website, as well.

5 habits

An article recently published by Anton Koekemoer on Memeburn.com outlines his views on the 5 habits one should adopt to be effective on social media.

He lists these habits as:

1: Start the day with a cup of social media –
 What are you reading with your morning cup o’ ?  Consider reading digital content to find good stuff to share with your audience.  Having another cup o’ later in the morning?  Share more info.

2: How do you look at the information that passes by you each day? – Filter your input and consider what would make good content in your social media avenues.  Keep notes and refer back to them, or better yet – Tweet, Post or update right away.

3. Blogging on weekends – or whenever you have free blocks of time. (pre-schedule blogs out in to the future)  Blogging is one of the best ways of getting found online.
.” A blog can increase your credibility, build awareness, improve your organic SEO rankings, and it’s a powerful communication channel that you can use to engage with your target audience.”  However, it can be time-consuming. Refer to  Koekemoer‘s article for a few good tips on getting it done!

4: Small updates – when it suits you…..

5: Take it with you –  With smartphones and tablets you might use your social media platforms where you are, when you are thinking of it.  Engage, respond, share.

Koekemoer summarizes with this: to have “…..social media in your everyday life it’s important that you stay consistent with your updates and connect with your target audience to increase your visibility on the social web. By using social media on a daily basis, posting updates when you have a break, blogging over the weekend, and by looking at the world from a different perspective, it will help you get your business on the social web.”

This is Good Stuff!

This content just could not be said more simply or clearly than in the article I read today in The Network for Good.

donate

  1. Make it clear. Don’t make supporters guess what you want them to do –make it crystal clear with a short and specific call to action. Honor your audience and respect their time by getting straight to the point and addressing what they care about.
  2.  Make it easy. Remove obstacles like too many steps or seemingly huge commitments. It’s easy to say no to something hard, but it’s hard to say no to something easy!
  3.  Make it matter. Show what specific and tangible result will come from a donation — for the donor and for your programs. People give because they want to do something good, so give assurances that good things will happen due to their donations.

There are more great points on this, and other issues for non-profits on The Network for Good website.

Honestly, I am not sure what to make of this information.

A recent article in Social Media Demand puts forward the question of organic Facebook views vs. paid views.  The author, Carolyn Martin,  puts forward that in the past, her organization measured an organic reach of approximately 20 percent.   Recently, they are measuring a reach of only about 10 percent of their fan base per post.

FB promoted posts

The company examined more of their best practices, along with tweaking their content and did find that by using the “promote post” feature, along with compelling content, they were able to reach significantly more of their followers.   Ms. Martin comes to the conclusion that “in order to shine and be seen on the newsfeed, a post from a page needs to be popular, which is defined as being shared, liked or interesting.”

I can appreciate the point that she makes about companies who have pages that just don’t get interactions such as ‘shares’ or ‘likes’. These companies may still have great content to share with their followers, but do not elicit engagement.

I will be curious to see what other social media managers notice with their accounts. This will be a subject that will be interesting to follow.

I was intrigued by the title of this recent Forbes article:  7 Qualities That Helped Me Go From Receptionist To Entrepreneur.   Nicole Smartt, vice president and co-owner of Star Staffing describes her transition from just going to work – day after day – as a receptionist.  Working for some one else’s company, she felt unappreciated.  She felt the people she worked for had no passion for their work.  That’s when she decided to use her experience and her ideas to start her own business.

Nicole describes all of the hard work, long hours and dedication that it took to really kick off a successful enterprise.  But what I really, really enjoyed about her article was her description of those 7 Qualities she attributes to her success:

  • Passion.  
  • Tenacity.
  • Learning ability
  • Vision.
  • Discipline.
  • Time management.

I especially love that she uses the term ‘information junkie’.  I think that term is great!  I consider myself to be an ‘information junkie’, as well.  (You can only imagine then, how much I love our technology these days –  a whole world of knowledge right in my purse !) AS my kids’ first grade teacher, Mrs. Schreiber, always told her students  – We strive to be Lifelong Learners.

Check out Nicole’s article, it is well-written, filled with passion and inspiration.

This is Great Stuff!

Just got back from our monthly meeting of the Women’s Business Network of SE MA (WBN)    A curious thing happens every month when I attend these meetings.  In just 2 hours I become re-invigorated and optimistic about the direction my business is taking.  I find I am surrounded by support, encouragement and wisdom.

Our icebreaker question for the ‘casual networking’ portion of the meeting was: “How did you get started in your current work?”  It was fascinating to listen to the different stories in the room.  How many of us started out in one thing – sales, corporate, teaching – and then, life took a turn of one sort or another and led us to where we are now.  And each one who told their story ended it with “And I love what I am doing now!”      A phys-ed teacher turned travel agent has visited places all over the entire world.  A sports psychologist turned special-ed attorney gains satisfaction from helping children receive services they need, the minister – who everyone in her life except herself knew she should be a minister – who now realizes that her ‘call’  – everyone’s ‘call’ is  “the place where your deep gladness and the world’s deep hunger meet.”   Well, I am not sure about the what the world’s deep hunger means….but maybe it’s our own individual world.  Maybe it’s that when each of us is fulfilled by the work we do, we are better able to support our families, friends and co-workers – our individual worlds.

My ‘call’, apparently, is to be a connector.  My friend, Lori, told me that years ago, right after she finished Malcolm Gladwell’s book, The Tipping Point.  She knew before I did that the role of connector should be the path I take bring me satisfaction in my professional life..  Tricia knew it too when she invited me to join her and other tech-savvy women for a ‘think-tank’ to share ideas on how to best utilize social media to grow our business.  It took a while for me to figure it out. YES!  I am a CONNECTOR !

Now, I get to spend my days helping business find their online presence by setting them up with online listings, social media strategies and contact management systems  to help them connect to and stay connected to their clients.

The WBN fulfills my need to connect people to services, resources and other people who will somehow help them in their personal or professional life.   In the hour or so that I’ve been back to my office since getting home from WBN, I have seen two of my members form a new friendship and sharing begin on Facebook.  One member was inspired by another icebreaker question:  “If you could be reincarnated as any person you actually know, who would that be?”  This member was moved to share a blog post about her how her mother’s strength, determination and love influenced her throughout her life.

The WBN has a focus on helping members get to know and support each other on both the personal and a professional levels.  Through initiatives such as the “Icebreaker Series”, “Rotating Lunch”, “Online Advisory Circle” and other “Break-Outs”, we are building platforms and bridges to finding new ways to market, administer and grow our business.

This is Great Stuff.

A recent article in Entrepreneur explains this newest feature available for Facebook marketing.  The Page Post feature is designed to allow page administrators to push their message to targeted community members. In a similar manner as with email marketing, users will be given the opportunity to segment their audience to deliver customized content to different groups.

Some Facebook Page admins can now target their posts based on the following criteria:

  • Gender
  • Relationship Status
  • Education
  • Interested In
  • Age
  • Location
  • Language

So… now what?

One of the interesting parts about these new features is that now, if you are working with a content management strategy, you could design a continuous stream of posts tailored to different demographics.

This is Great Stuff!

Want to learn more?  Here are just a few of the many of detailed articles available online with more information on the Page Post Targeting feature for Facebook.

 

One thing I have learned is that I always have more to learn.

And.. I love to learn new stuff.    I think that may be why I am so drawn to social media, blogging, and other online avenues.  There is ALWAYS more to learn !

HarborOne U in Mansfield has a very impressive autumn calendar of free workshops, seminars and classes for a wide variety of business and personal learning opportunities.
Topics include:

I am pretty excited about sitting in on many of these…. to keep learning new things, while being reminded of fun stuff I may have not been using lately. Let me know if you attend any of the HarborOneU classes, I would love to share notes.

I am always excited to bring new material and insights to my clients.

Stay tuned….I’ll fill you in on what I learn….

Peace,
Susan